Shipping policy

Orders are typically processed within 2–5 business days. During product launches, holidays, or high-volume periods, processing times may be slightly longer.

Domestic Shipping

Shipping rates are calculated at checkout based on the shipping method selected and destination.

Local Pickup

Local pickup is available at our Charleston apothecary during posted business hours. Customers will receive an email when their order is ready.

Lost or Delayed Packages

Once an order has been shipped, delivery times are the responsibility of the shipping carrier. If your package is lost or significantly delayed, please contact us and we'll do our best to assist.

Incorrect Shipping Address

Please verify your shipping address before placing your order. We are not responsible for packages shipped to an incorrect address provided at checkout.

Questions

For shipping questions, contact:
gather@fernapotheca.com